Operations and Cost Control Manager

• Location: Toronto, GTA  
  Type: Full-time, Permanent  
  Work Hours: 40 hours/week (flexible based on business needs, including cross-time zone coordination)                                     
• Salary: 60,000-80,000 annually

Your Day to Day 

• Support General Managers with day-to-day financial analysis related to operating expenses across the Seniors Home Division. 

• Analyze operational cost structures across communities to understand cost drivers including labour, supplies, food services, maintenance, and other operating expenses. 

• Develop and maintain expense tracking models to monitor cost performance against budget and operational benchmarks. 

• Identify cost variances and provide clear analysis and recommendations to support effective expense management. 

• Partner with Operations and Finance teams to review spending patterns and support initiatives focused on operational cost control. 

• Assist in the preparation of operating budgets and forecasts with a primary focus on expense planning and cost containment. 

• Develop reporting tools and dashboards that provide leadership with visibility into operational cost performance. 

• Support month-end analysis of expenses, identifying trends, anomalies, and areas for potential cost efficiencies. 

• Assist with the development of standardized cost benchmarks and performance metrics across multiple communities. 

• Maintain financial documentation, cost models, and analysis to support internal decision-making and operational planning. 

• Support data collection and operational analysis to assist leadership in evaluating cost efficiency and resource allocation. 

• Collaborate with Finance and Operations teams to resolve discrepancies related to operational expenses and financial reporting. 

• Identify opportunities for process improvements in financial reporting, cost tracking, and operational analysis. 

• Perform other duties as assigned to support operational efficiency and financial discipline. 

What You Bring to the Table 

• Undergraduate degree in Finance, Accounting, Business Administration, Commerce, or a related field. 

• Minimum five (5) years of experience in financial analysis, cost analysis, FP&A, or operational finance roles. 

• Experience analyzing operating costs within multi-site service organizations, healthcare, senior living, hospitality, or similar industries is considered an asset. 

• Strong understanding of operational cost structures and expense management. 

• Ability to interpret financial and operational data to identify cost drivers and provide actionable insights. 

• Experience supporting budgeting, forecasting, and financial reporting processes. 

• Ability to safeguard highly confidential information and demonstrate discretion, professionalism, and integrity. 

• Flexibility to manage changing priorities and competing deadlines in a fast-paced environment. 

Skills and Abilities 

• Advanced proficiency in Microsoft Excel including financial modeling, data analysis, and reporting. 

• Strong analytical and problem-solving skills with the ability to translate complex data into clear insights. 

• Excellent written and verbal communication skills with the ability to present financial information to non-finance stakeholders. 

• Experience with ERP or financial systems such as Microsoft Dynamics 365 (D365), Yardi, or similar platforms is considered an asset. 

• Strong attention to detail and ability to produce accurate, high-quality work under tight timelines. 

• Ability to work collaboratively with cross-functional teams including Finance, Operations, and senior leadership.